Depending upon your use of Our Site, We may collect some or all of the following personal [and non-personal] data (please also see section 13 on Our use of Cookies and similar technologies and Our Cookie Policy https://unipayforex.com/privacy-policy/
5.1 [name;]
5.2 [business/company name;]
5.3 [contact information such as email addresses and telephone numbers;]
5.4 [demographic information such as postcode, preferences, and interests;]
5.5 [financial information such as credit/debit card numbers;]
5.6 [IP address;]
5.7 [web browser type and version;]
5.8 [operating system;]
5.9 [a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;]
5.10 [Date of birth;] 5.11 [Parent/Guardian First Name;]
6.1 All personal data is processed and stored securely for no longer than is necessary in light of the reason(s) for which it was first collected. We will always comply with Our obligations and safeguard your rights under the [Data Protection Act 1998] OR [GDPR]. For more details on security, see section 7 below.
6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
6.2.1 [Providing and managing your Account;]
6.2.2 [Providing and managing your access to Our Site;]
6.2.3 [Personalising and tailoring your experience on Our Site;]
6.2.4 [Supplying Our [products] AND/OR [services] to you (please note that We require your personal data in order to enter into a contract with you);]
6.2.5 [Personalising and tailoring Our [products] AND/OR [services] for you;]
6.2.6 [Replying to emails from you;]
6.2.7 [Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by contacting us at Unipay Forex Services Pvt Ltd and requesting to be removed;]
6.2.8 [Market research;]
6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by [email] AND/OR [telephone] AND/OR [text message] AND/OR [post] with information, news and offers on Our [products] AND/OR [services]. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the [Data Protection Act 1998] OR [GDPR] and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
6.4 Third parties (including Google Analytics and Zen desk Chat) whose content appears on Our Site may use third-party Cookies, as detailed below in section 13. Please refer to section 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties nor the data they collect and use, and we advise you to check the privacy policies of any such third parties.
6.5 You have the right to withdraw your consent to Us using your personal data at any time and to request that We delete it.
6.6 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
6.6.1 Personal Data will be retained by our system until you inform us to remove and delete the information;
7.1 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
7.2 Steps We take to secure and protect your data include:
7.2.1 Stored on a secure Hard Drive and Stored every day in an alternative location to protect from theft and fire.
9.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
9.2 In the event that any of your data is to be transferred in such a manner, you will [not] be contacted in advance and informed of the changes. [When contacted you will [not, however,] be given the choice to have your data deleted or withheld from the new owner or controller.]
10.1 [In addition to your rights under the GDPR, set out in section 4, when] OR [When] you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details [and by managing your Account]).
10.2 You may also wish to sign up for one or more of the preference services: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you from receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). [Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £20.] OR [Under the GDPR, no fee is payable, and we will provide any and all information in response to your request free of charge.]
Please contact Us for more details at https://unipayforex.com/privacy-cookie-policy/ or using the contact details below in section 14. [Alternatively, please refer to Our Data Protection Policy https://unipayforex.com/privacy-cookie-policy/]
13.1 [Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our [products] AND/OR [services]. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data are always protected and respected.
13.2 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. Third Party Cookies are used on Our Site, which includes Google Analytics and Zen Desk Chat. For more details, please refer to section 6 above and to section 13.6 below. These Cookies are not integral to the functioning of Our Site, and your use and experience of Our Site will not be impaired by refusing consent to them.
13.3 All Cookies used by and on Our Site are used in accordance with the current Cookie Law.
13.4 Before Cookies are placed on your computer or device, you will be shown a Pop up requesting your consent to set those Cookies. By giving your consent to placing Cookies, you are enabling Us to provide the best possible experience and service to you. If you wish, you may deny consent to placing Cookies; however, certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.]
13.5 Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in the section
13.6 Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, as detailed below in the section
13.7 but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.] 13.6 The following first party Cookies may be placed on your computer or device:
Google Analytics – we use Google Analytics to collect data about website usage. This data does not include personally identifiable information. You can view the Google Privacy Policy here: google.com/policies/privacy/.
Google Remarketing – we use Google’s Remarketing cookie to market products and services we think may be of interest to you. You may see our adverts on Google’s Display Advertising Network of partner websites and Google’s own search results pages. We aim to carefully select the products and services we remarket to you and do so based on the pages you have visited on our website. To opt out of Google Remarketing, set your Google Ad Settings.
Advanced Facebook Messenger Live-Chat – We use Advanced Facebook Messenger Live-chat to open a conversation with you and answer any questions that you may have, If your turn cookies off you may not be able to use certain functions. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
E-newsletter – We will send out a newsletter to people who have explicitly expressed they want to be contacted with a newsletter and selected email as their preference for receiving this by selecting the relevant box on our enquiry form.
Security and performance – We use a third-party program, “Wordfence” to protect our website from malicious malware and attacks which means it will check your IP address on arrival. You can view the Wordfence Privacy Policy here: https://www.wordfence.com/privacy-cookie-policy/
People who contact us via social media – We will contact you back on the platform you contacted us, and we will always request explicit consent if you want us to send an email or contact you via phone.
Calls to Our Office Number – We will collect your calling line identification (CLI) along with the agent you speak to and may create a file where we will collect personal information but you will be made fully aware by the agent of this happening and only with your consent will this be captured, this will only be collected to help with your enquiry.
Our Live Chat Service – We use a third party for our chat system called Advanced Facebook Messenger Live-Chat live chat, which is used to deal with customer enquiries on the website in real-time. We will ask you for your name and email address on occasions when we are busy and can’t reply to your chat straight away we will use this to email you if, for any reason, the chat is disconnected. We may ask to collect your number while we are on live chat so we can discuss your enquiry further; we will also store the chat conversation for 30 days, where it will be automatically deleted and will only be used by The Unipay Forex Services Pvt Ltd and no other parties. You can request a copy of the chat by contacting [email protected]
13.8 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
13.9 You can choose to delete Cookies on your computer or device at any time; however, you may lose any information that enables you to access Our Site more quickly and efficiently, including, but not limited to, login and personalisation settings.
13.10 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.]